Privacy Policy

Last updated: 21 June 2026

This Privacy Policy explains how Koh Phangan Investment Hub ("KPH", "we", "us") collects, uses, and protects personal information when you interact with our website, our advertisements, or our WhatsApp messaging service. By contacting us or submitting an enquiry, you consent to the practices described below.

1. Information We Collect

We collect information you provide directly to us, including:

• Your name and contact details (phone number, WhatsApp number, email).
• The content of messages you send us, including enquiries about specific properties, your budget, and your investment preferences.
• The property or campaign you responded to, so we can answer you accurately.

We also receive limited technical information automatically when you visit our website or click our ads, such as your approximate region, device type, and the referring advertisement.

2. How We Collect It

• Enquiry forms on our website.
• Click-to-WhatsApp advertisements on Meta platforms (Facebook and Instagram). When you tap an ad, you are connected to our WhatsApp business line, where an automated assistant and our team respond to you.
• Direct messages, calls, and emails you send us.

3. How We Use Your Information

• To respond to your enquiries and send you relevant property information.
• To follow up with you about properties you have expressed interest in.
• To arrange viewings, calls, and meetings.
• To improve our services and the relevance of the information we send.
• To comply with legal and regulatory obligations.

4. Advertising and Meta Platforms

We advertise through Meta Platforms, Inc. (Facebook and Instagram). When you engage with our ads, Meta processes data in accordance with its own data policy. We use this only to deliver and measure the performance of our advertising and to respond to enquiries you initiate. We do not sell your personal data to third parties.

5. Sharing Your Information

We share your information only with service providers who help us operate our business (such as messaging, hosting, and customer-management tools), and only to the extent needed to serve you. We may also disclose information where required by law. We do not sell or rent your personal data.

6. Data Retention

We retain your information for as long as needed to serve your enquiry and maintain our relationship with you, and as required by applicable law. You may ask us to delete your data at any time (see Section 8).

7. Data Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your data.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of further messages from us at any time. To exercise any of these rights, contact us using the details below.

9. Contact Us

Koh Phangan Investment Hub
Koh Phangan, Surat Thani, Thailand
WhatsApp: +66 96 790 7754
Website: kohphanganinvestmenthub.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date shown above.